FREQUENTLY ASKED QUESTIONS

If your question is not answered here, please contact us.


+ When can I access my recreational vehicle?

Each tenant is furnished an individual code and can access the facility 24hrs, 7 days a week. No time restrictions.

+ What sizes do you have and how much do they cost?

Standard sizes range from 20 ft thru 60 ft, space sizes go in 5 ft increments. We also offer premium wide 65 ft long spaces and wide 40-45 ft spots for 5th Wheels. All sizes are available as back in or pull thru spaces. Please call or email the office to find out what size your recreational vehicle needs to go in and the current pricing. There is usually a waiting list, but timelines can vary. Contact the office so we can provide you with this information.

+ How does billing work?

All rental fees are calculated on a fully monthly or quarterly basis and shall not be refunded. Tenants are assigned to billing cycles on the 1st or 15th of the month. A statement is emailed or mailed out 1 month prior to due date.

+ What if I am late on payment?

A late fee of $10.00 per month will be added to all accounts delinquent 30 days or more. The office will notify you if your account becomes delinquent.

+ How can I make payment?

We accept VISA, Mastercard, Discover, American Express, or bank account (ACH draft). Make payments on our website link, call the office to pay, or setup Autopay for your account. Call the office for more information.

+ Are there any restrictions on what I can store?

All units must meet the management requirement for year and condition of unit. No items are allowed to be stored around the outside of the Unit unless approved by Management. No Hazardous or illegal substances on or in the Unit, with the exception of gasoline in the Unit’s gas tank and propane which must be turned off. Tenants cannot carry on any business out of the Unit while the Unit is located in the Storage Space.

+ Do I need my own insurance?

Yes, A-One Storage is not responsible for any environmental damage that may be caused to the Unit in storage.

+ What if I buy a new trailer?

The tenant must notify management if a different Unit is stored in the Storage Space. All Units must be measured and fit the requirements for space rented, if a different Unit is purchased the office must be notified and the new Unit’s length verified that it will fit in the current space rented. If the new Unit is larger let the office know so a new space can be arranged. Vacancies are limited and the office cannot guarantee storage for a larger Unit on a short term notice.

+ What services are provided?

The premise is enclosed by a six foot fenced, lighted area, and locked gate. Potable water and dump station facilities are free of charge and available to current tenants only. RV car wash bay & Vacuum is available 24/7, credit card or quarters are accepted form of payment. A change machine is available.

+ Is there covered storage?

No, not at this time. Currently only outdoor storage.